Creating a remarkable client experience

At the end of last year, I set out to create an entirely different type of client experience for 2014. Going beyond what kind of fancy products you may receive at the end of our experience together, but deconstructing each tiny part, evaluating it, and creating an intentional, unique, and meaningful journey that goes far beyond your 90 minutes in front of my camera.

One of the products I wanted to include, as my gift with every story told, is an Heirloom Chapter Box. Each one representing a Chapter of your lives and adding to your story. Hand crafted by a team of artisans, these heirloom pieces were only available as an add on to collections offered last year. I so believe in the importance of tangible art pieces to tell your family story, that I have adjusted all collections this year to now include them as standard with every single collection. This change will be in effect just as soon as our inventory is fully stocked.

Partnering with artisans like these, who take their crafts as seriously as I do, add so much value to the client experience. Each artist, from the carpenter to the leather smith offers a tangible piece of their legacy to pass on to the person who receives it.

I am so excited to be working with some amazing artisans this year. From carpenters to leathersmiths, to custom bookbinders and seamstresses they are all helping me to create totally unique products for my clients. I have been on the hunt to parter up with not only artisans that can help make my client’s experience amazing, but those whose company has a core value beyond dollars and cents. Those who are utilizing their talents and gifts for something meaningful and with intention. It’s been especially hard for me to be patient during this process, finding artisans I believe in and can partner with and focusing on quality products as these individual pieces come together. I cannot wait to share all that is in store for this year and I know it will be so worth this carefully invested time.

Here is a little peek inside the heart of the artisans that create my Heirloom Chapter Boxes by HH Boogie. Their craftsmanship is unparalleled and I am proud to be able to stand alongside them and include them in my product line.

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